Exchange & Return policy

Please contact us within ten days from the product arrival day with your order number.

The item are in new condition, never used and free of damage by the customer.

Returning items must be in the original package.

Re-shipping fee will be apply unless it is our responsibility.

We never accept any return or exchange for the items which purchased from third party.

*** We no longer accept any return to our showroom in Redondo Beach.

*** All exchange or return items have to return to our factory in Japan.

*** Return shipping fee will be paid by customer unless it is our responsibility.